Shipping of Awards
-Starlight Dance Competition requires participants to pay for shipping of any awards and banners received.
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-In order to keep entrance fees affordable, shipping of awards is the responsibility of participants.
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-Shipping prices varies based on weight, size, country, and method of shipping.
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-We do our best to give options of shipping methods, and package tightly and safely to ensure your awards arrive in excellent condition.
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-If you would like to combine shipping with another participant you must email us in advance.
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-You will receive a shipping estimate email 1-2 months after the live award show of the competition you participated in.
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-If you do not pay for tracked package, Starlight will not be able to track or know the whereabouts of your package.
-Starlight Dance Competition is not responsible for lost or stolen packages.
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-Starlight Dance Competition is not responsible for the time it takes to receive your package, Shipping time varies and is in complete control of postal carrier and their delivery times.
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-Starlight Dance Competition is not in control of shipping prices.
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-Starlight Dance Competition is not responsible for duty fees or any additional charges that may come up in your Country.
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-Starlight currently ships all packages from Canada to Worldwide.
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-You have 90 days after the shipping awards estimate email is sent to you to make payment for shipping of your awards. Past the 90 days, we will not hold or store your Starlight awards, and awards will no longer be available to ship. Under no circumstances will we ship your awards after the 90 days.
In a result that you are signed up with a studio, and the studio does not pay for the shipping cost within 90 days, we cannot send the awards to any of the studio's students separately. Only if you register as an independent can we ship awards to the individual.
If shipping estimate/fee is not paid within the 90 days, we will not keep/hold the awards won in our possession. Awards with no shipping fee payment take up a lot of space in our warehouse and will be recycled or repurposed after 90 days. The Starlight team hopes for prompt shipping fee payment after shipping estimate sent, to ensure each participant will receive their well deserved Starlight awards! We appreciate your understanding to this matter and aplogize for any inconvenience.